Why Is My Battery Not Charging. The first and easiest solution is to shut down the laptop remove the AC adapter and battery if possible. Answer 1 of 36.

Allow the battery to charge. Why does this issue happen. Remove the battery if the battery is not detachable skip this step.
The right column shows how long the battery should last at the current charge for the time it was recorded.
Another common culprit for the battery not charging is a problem with the alternator. One of the most common reasons the battery light comes on and the car battery stops charging is because of corrosion. Therefore if your Mac battery is not charging resetting the SMC may help. Your Surface may turn off when you unplug it.

